All orders are shipped from our HQ in New Delhi, India using our nominated logistics partner.
Orders will need to be signed for, so please choose a delivery address where someone will be in to receive it (ie no PO Box addresses). You must provide a full address, including any special instructions, as we will not be responsible if the shipment goes missing due to the wrong address. If an incomplete address or phone number is provided, we will email you to ask for the full address/phone number. We are unable to schedule deliveries without a valid address and phone number, so if we do not get a reply after 2 attempts to reach you, we will cancel the order.
Deliveries will take place between Monday-Friday, and will be attempted 3 times before they are returned to us. There will be additional fees for further shipping attempts, or for any change of address after the delivery has been scheduled and you have received your tracking number. Please allow 10 working days from dispatch for your goods to arrive, though in practice they usually arrive within 5 working days.
